Privacy Policy
OwnDoor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.
Information we collect
We collect information you provide directly to us, such as when you create an account, submit a listing, or contact us for support. This includes:
- Name, email address, and phone number
- Property address and listing details
- Payment information (processed securely via Stripe — we do not store card numbers)
- Communications you send us
How we use your information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you updates about your listing, and respond to your questions and support requests. We do not sell your personal information to third parties.
Information sharing
We may share your information with service providers who assist us in operating our website (such as Stripe for payments and email providers for notifications). We may also share information when required by law or to protect the rights and safety of OwnDoor and our users.
Listing information
Information you include in your property listing — such as address, photos, price, and description — is intended to be public and will be shared with the MLS, Zillow, Realtor.com, and other listing platforms as part of our service.
Cookies
We use cookies to keep you logged in, remember your preferences, and understand how people use our site. You can disable cookies in your browser settings, though some features may not work properly without them.
Data retention
We retain your account information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at hello@owndoor.com.
Contact us
If you have questions about this Privacy Policy, please contact us at hello@owndoor.com or visit our contact page.